Being ‘trauma informed’ is essentially the skill of pausing before making a judgement and thinking why this behaviour might be happening, given someone’s personal history.
Roughly 8% of people will have PTSD in their lifetime, so the likelihood of working with, living with or encountering someone with PTSD symptoms are high.
Having an awareness of what might be going on for the person who is shouting, being aggressive, pushing people away, or doesn’t seem to want to leave the house, makes a huge difference.
I hope you find the list above helpful. Please add anything you think of for future lists in the comments below.